Return and Refund Policy

At Midcenturies, we offer a 365-day return policy for customers worldwide, underscoring our confidence in the quality of each product we ship. We designed this extended return window to allow you to fully experience your furniture in your home before making a long-term commitment. While most customers are highly satisfied with their purchase, this policy provides reassurance in the event a return becomes necessary.At Midcenturies, we aim to provide a seamless and secure delivery experience for every customer. Our shipping process is designed for transparency, speed, and reliability—whether you’re ordering a single item or furnishing an entire space.

Return requests are subject to review and must meet the terms outlined in this policy. Approval is based on the item’s condition, supporting documentation, and the use of original packaging. Please note that shipping fees are non-refundable under any circumstances.

To be eligible for a return, the item must:

1. Be in new, unused condition
2. Be returned in its original, undamaged packaging
3. Be supported by complete documentation, including:

   • An unboxing video recorded at the time of delivery
   • Photos showing the product’s current condition
   • Proof of purchase, such as an order confirmation or invoice

The following are not eligible for return:

1. Items that have been scratched, stained, assembled, or altered in any way
2. Items that have been damaged due to external causes, including accidents, misuse, or abuse
3. Items returned without original packaging
4. Incomplete documentation (missing unboxing video, photos, or proof of purchase)

We require the unboxing video to confirm whether any damage occurred during delivery. Without it, return requests may be denied.

Please note that all packages being returned must move back into transit with the approved carrier within 30 days of receiving the return labels.

If a return request is submitted within 14 days of delivery, customers will receive a full refund of the item subtotal and the applicable item tax. For return requests submitted after 14 days, a 20% restocking fee applies to the item subtotal. This fee covers the cost of inspection, repackaging, and reinventory processing.

We may decline or impose additional deductions on returns received in damaged or compromised condition. We process refunds only once:

• The product is returned and approved by Midcenturies quality control team
• All required documentation is provided

The inspection process takes up to 30 business hours upon receipt of the following:

• Clear photos of the product
• An unboxing video (if applicable)
• Supporting documents such as proof of purchase or shipping confirmation

All shipping-related fees and taxes—including original shipping, return shipping, and shipping tax—are non-refundable. Even when a promotion such as “free shipping” is applied at checkout, actual shipping costs are incurred and will be deducted from the total refund.

Refunds may include:

• The item subtotal (after restocking fees, if applicable)
• Sales tax applied to the item (shipping taxes excluded)

No reimbursement will be issued for:

• Shipping fees
• Shipping taxes
• Any promotional shipping benefits applied at checkout

Orders canceled within 12 hours of placement and before the item has been picked for shipment are eligible for a full refund.

Orders canceled after 12 hours but before the item is processed for shipping are eligible for a refund of the subtotal minus a 5% processing fee.

Orders that are already in transit cannot be canceled. Customers must wait for the item to be delivered before initiating a return. Refusing delivery does not count as a valid cancellation and will not be accepted.

Products that are customized or produced based on special requests are considered final sale and are not eligible for cancellation, return, or refund after order confirmation. These items are made specifically per request and cannot be restocked.

Made-to-order items are subject to a 30% restocking fee for returns and cancellations, reflecting the custom manufacturing and handling costs incurred.

Final sale, clearance, Full Cycle, or discontinued items are not eligible for return or warranty protection.

We DO NOT accept international returns.

We DO NOT accept returns from Alaska, Hawaii, or Puerto Rico.

Orders containing five or more items are classified as bulk orders and are prioritized in production and fulfillment. Once confirmed and paid, customers cannot cancel bulk orders for any reason. We advise customers to review their cart and delivery details carefully before placing a bulk order.

The customer certifies that they received the order in acceptable condition by signing the delivery receipt. Once the customer signs for the delivery, they cannot accept claims regarding packaging damage. If there is visible damage, refuse the delivery in front of the carrier and report it right away.

If no one is available at the time of delivery, the order will be marked as unsuccessful. A return shipping fee will be charged to cover transportation and rescheduling costs. Missed deliveries are not valid grounds for cancellation or refund. It is the customer’s responsibility to ensure someone is present to receive the order at the agreed time.